Summary

Title:ERRORs
Category:Crash/Critical
Status:Open
Posted By:rodrigotrovao ( Rodrigo Trovão )
Date Created:3 August 2016

Problem

Description:

I bought this plugin and i have to say: it crashes all the time!! I cant flow into this plugin. Everytime i try to do something it crashes. Im using MAX 2017 (SP1), and the latest version (but not todays nightly version), and i have the latest NVIDIA TITANS GFX driver. I watch those tutorials and the user changes some numbers without crashing. I cant use it. Anything i could do to help this? Any tip or whatever? 

Steps to Reproduce:
 

Attached Files:
Image 1

another one of 200 crashes sequentially.. cant work on this.


Attached Files:
Image 1

The crashes can occur due to simulator instability which can be linked to invalid parameter values. However, the assertion you showed shouldn't happen. Do you have a way to reproduce it?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

The object is using FLUID (water) preset. 

If user changes for another PRESET it hangs max.  Sometimes at first change, sometimes, takes me some changes. 

IT shouldnt hang , right?

Using max 2016 here.

 

 


Attached Files:
Image 1
>RT+LUCID+TEST+ERROR+02.zip (115350 bytes),

Same error again, in max 2017. 

Simulation in BOTH moments (2016/2017) when i changed presets, simulation button was off.

Thanks.


Attached Files:
Image 1

Fixed in next nightly (8343+). Thank you.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

I downloaded and tested, and did u mean that this version 8343 is fixed or a later one?

It showed this message and closed after doing the same action i showed you before. 

 


Attached Files:
Image 1Image 2

Correct, that is the build which should fix the problem. I can no longer reproduce the crash on switching presets inside the modifier.

Can you readily reproduce it? The assertion you show looks different from the crash in your previous capture. Perhaps it is a separate issue?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Marsel, i tried reproducing.. Right now, its not showing any errors. Very glad i helped. If i find another one, i´ll contact you again. Thanks a lot! 

Used max 2017 and this latest Build you fixed. Thanks! 

I got it again. Check this out. I dont know if this is a "similar" error but, as it was also about changing presets, thats why im posting here. 

included other scene and gif showing you how to reproduce it. 

 


Attached Files:
Image 1
>RT+LUCID+TEST+ERROR+03+2017.zip (54682 bytes),

Thank you for the scene and the capture. Strangely I cannot get the same assertion to happen when trying to reproduce your steps. Switching preset value during simulation isn't desired in any case, but even so everything works OK here on Max 2017 (I couldn't load the scene in 2016).

Marsel Khadiyev (Software Developer, EPHERE Inc.)