Summary

Title:Error when picking presets
Category:Crash/Critical
Status:Open
Posted By:thanulee ( Thanos Kagkalos )
Date Created:20 September 2016

Problem

Description:

Hi, my 3ds max crashes or stacks till i force it shut down when i try use a preset. What might be wrong? ty

Steps to Reproduce:

Does this happen as soon as you add a preset or when you start simulating? I have never seen this behavior.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

As soon as i add a preset. After installing ornatrix demo actually, this started. Also ornatrix crashes very very often and gave me this report


Attached Files:

>hair+error.JPG (111084 bytes),

I wonder if this is related to the toolbar. If you try to uninstall Ornatrix (ot just rename /plugins/Ephere.Plugins.Autodesk.Max.Ornatrix.dlo to extension .xxx) does it fix the problem? I assume you add presets through the toolbar?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

I add something from toolbar, then from the modifier i try change it and there it crashes. Ornatrix doesnt seem to affect it actually after i changed the dlo still did it. How can i completely uninstall both and reinstall em with clean slate? thanks

 

Sorry if i confused u, two things happening: presets in lucid crashes max, and ornatrix demo crashes way too often and gave me the jpeg error report i attached.

Using the uninstaller is the best way to completely uninstall before reinstalling. But I want to see if it is because of the two working together or just something specific in Lucid. Have you tried adding presets in Lucid for 3dsmax main menu "Lucid"?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Sorry too late :D , i completely unistalled and installed only lucid and all is fine now. I m reinstalling ornatrix demo to see whats going on and let u know.

ornatrix just gave me this during installation


Attached Files:

>Capture.JPG (40976 bytes),

Its me again unfortunately. I did a fresh installation of 3ds max after returing to a restore point. Im using max 2016, on windows 10 with their latest anniversary update.
After installing lucid alone, when i scroll through presets max crashes. Specifically steel preset crashes it. 

Does Ornatrix work OK though? Something odd is definitely happening on the system. I fail to see what could make Lucid crash when just adding a preset (not hitting simulate even). Did you try adding the preset from main menu instead of the toolbar?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

No ornatrix kept crashing hard as well. I just noticed on a fresh formatted pc that ihave those files in my max/plugins folder. I cant seem to understand whats going on here...

Here is some Ephere files. Is that normal?


Attached Files:

>Capture.PNG (15136 bytes),

These files are fine, they do not do anything. Have you tried adding presets from main menu?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Sorry for the late reply, i had to format my pc. Again lucid fresh install.
Its just presets that crash. The other time was mud, now its glue. Try switching among presets in a sphere or a box and see what happens.

ps. its all presets keep constant crashes not only glue. 3ds max 2016 / win10 home / latest lucid build

 

And again, i try install ornatrix demo and gives me this. Everything else on my pc is fine :( 


Attached Files:

>Capture.PNG (20928 bytes),