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Summary

Title:	Clean install for 2016 of latest Lucid as of this date doesn't install correctly
Category:	Crash/Critical
Status:	Open
Posted By:	tobbeo ( Tobbe Olsson )
Date Created:	28 October 2016

Problem

Description:	I don't see the plugins in 3ds Max, but I do get the toolbar (albeit with missing icons and garbled info as per attached image) I had no previous version of Lucid installed on this copy of Max 2016. Going to try and sort it out manually but thought you'd like to know.
Steps to Reproduce:
	Attached Files:

28 October 2016 #10785
EPHERE	That's verys strange. Do you have the Lucid .dlo file in your /plugins dir of 3dsmax? Marsel Khadiyev (Software Developer, EPHERE Inc.)
28 October 2016 #10787
tobbeo	No, I realized that the installer tries to install then reverts but for some reason the startup script remains (hence the screenshot). So I ended up using an MSI unpacker and by trial and error figuring out which was the right Lucid.dlo for 2016 and now I got it working (I installed all the other stuff in the MSI as well). Before doing this, I tried installing every installer back to the latest that's listed and with the same result, install failed. I tried running it in adminstration mode but .msi files won't let you, only .exe files. So that's why I had to unpack the MSI the way I did. Windows 10 can be a pain with installs. I am using x64 enterprise edition.
28 October 2016 #10793
EPHERE	Strange. Do you mind installing with logging and sending me the log? https://ephere.com/plugins/autodesk/max/lucid/docs/1/Installation.html#Diagnosing-Installation-Problems Marsel Khadiyev (Software Developer, EPHERE Inc.)
28 October 2016 #10794
tobbeo	I had so many problems getting CUDA to work again with both Lucid and Redshift and I have lots to do, so I really don't want to chance it (part of it is hopefully squeezing in that video that I've promised you). I do have a second machine (not a second license though) and I can try and see what happens on that machine. However, that machine runs Windows 7. I'll try when I wake up and let you know!