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Summary

Title:	Lincense install no longer working
Category:	Crash/Critical
Status:	Open
Posted By:	hotknife ( Andrew Whitney )
Date Created:	15 May 2017

Problem

Description:	Previously the license transfer was automatic - it now seems to be stuck in a loop and although Lucid is aware that a previous license exists on the machine will no longer license the software : https://www.youtube.com/watch?v=fkCUUmH5YPw&feature=youtu.be
Steps to Reproduce:	https://www.youtube.com/watch?v=fkCUUmH5YPw&feature=youtu.be

15 May 2017 #13214
EPHERE	Hi Andrew, Please reset your license using the Reset License link here: https://ephere.com/plugins/autodesk/max/lucid/licensing.html Then reinstall the license server using the "Install license server only" link on the downloads page. We've made some fixes/changes to license server over the weekends which break hardware identification so this is needed. Marsel Khadiyev (Software Developer, EPHERE Inc.)