Defect: Crash when trying to open file

14 February 2019 #23883
Jeordanis Figuereo	Hello, Can you please share the problematic scene for testing? If so, please send it to Jeordanis.f@ephere.com. Thank you. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
14 February 2019 #23884
tankydarling	Hi! I figure out what was causing the problem. It´s the ox clump modifier. If there is an ox clump modifier anyhwere in the scene, my scene has trouble opening. Also, if I copy paste the ox clump modifier, the program also crashes. I´ll send you 2 scenes, one with ox clump modifier, and another without.
14 February 2019 #23885
Jeordanis Figuereo	Thanks for the additional information. I will be waiting for the scene. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
14 February 2019 #23886
tankydarling	Sent!
15 February 2019 #23888
tankydarling	Hi! Did you have any luck with this?
15 February 2019 #23889
Jeordanis Figuereo	I have not open the scene yet, I will take a look later today and get back to you. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
15 February 2019 #23890
tankydarling	Thanks!
17 February 2019 #23892
Jeordanis Figuereo	The scene opens fine here, but there is no hair in the scene, probably because the hair maps used in GuidesFromSurface and HairFromGuides are missing. Please share them to test the scene properly. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
18 February 2019 #23897
tankydarling	I forgot about that. I kept working on the project so I´m uploading the latest scene now. You´ll get a wetransfer link shortly Thanks again!
19 February 2019 #23899
Jeordanis Figuereo	No problem. For me your scene opens fine in Max 2018 and 2019, in Ornatrix 6.1.2.18730. I will see if someone else in the team can reproduce it. I will get back to you soon. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
19 February 2019 #23900
Jeordanis Figuereo	The team cannot reproduce the crash. Please try with the latest Ornatrix nightly build available. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
19 February 2019 #23901
tankydarling	Ok thanks. Somehow I´m having no crashes now. I know I deleted some of the clump modifiers. I´m almost sure that was it. But it doesn´t make much sense. I´ll keep working and if I see any new pattern on the crashes I´ll let you know. Thank you for your time!
20 February 2019 #23903
Jeordanis Figuereo	The scene you sent me was crashing or you fixed or modified it before sending it? Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord

Title:	Crash when trying to open file
Category:	Crash/Critical
Status:	Unconfirmed
Posted By:	tankydarling ( PELMATIX S.A. )
Date Created:	13 February 2019

Summary

Problem

Description:	Hi I´m having an issue where my file crashes when I try to open it. The thing is, after I try to open it like 5 times, it ends up opening and I can work with no problem. I can eve work all day on the file and have no crashes. But if for some reason I need to open the file, I get those crashes. No idea what can it be. Any help would be greatly appreciated. Thanks!
Steps to Reproduce: