| Hi, What version of Max, VRay and Ornatrix are you using? Do you get any error message prior to the crash? Is this happening after an update of Max, Ox or VRay? Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Hi, Im using 3ds max 2014, Vray 3,50,04, Ornatrix 5.1.5. and i dont get it any error message, nothing. After rendering start, 3ds max crash, no message, nothing.I didnt update anything. Everything is still like was instal Ornatrix firstime. ICO: 44 461 992 DIC: 202 270 4057 IC DPH: SK202 270 4057 |
| Hey, I cannot reproduce this crash yet, this only happens when Ornatrix is in the scene? Can you provide a test scene where we can reproduce the crash? Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Hi, yes it happens is in the scene, but i tried everything to fixed and now i have problem with licensing. Antivirus and Firewall is already off but licenseAssigner have error http://i.imgur.com/T1YJ65y.jpg ICO: 44 461 992 DIC: 202 270 4057 IC DPH: SK202 270 4057 |
| Hi, Ok, let's solve the licensing issue first, this might be caused by the changes made to the license server this weekend. First unistall Ornatrix, then go to THIS link and use the Reset Licenses button, then fill the form. Now download and install the License Server from HERE, reinstall Ornatrix again and it should be working. This process is used to unassign the licenses and assign them again, you can find more information about this in the documentation: https://ephere.com/plugins/autodesk/max/ornatrix/docs/5/Licensing_FAQ.html Let me know if this fixes your licensing problem and if the crash persist. :) Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Yeah, both of problems solved. Thank you :) ICO: 44 461 992 DIC: 202 270 4057 IC DPH: SK202 270 4057 |
