Rug made in older version crashes in latest version

 
 
 
Posted by:theboundary
Data created:5 April

Help!

 

We are using max 2024 and 7.4.4.33124 and a max scene crashes on load. If i uninstall ornatrix it opens just fine. 

 

What can we do?

 

many thanks

In which Ornatrix version was the scene created and didn't crash?

Look for files OrnatrixCrash*.dmp and Ornatrix3dsMax2024.log in the %TEMP% directory and send them to me.

 

Ivan Kolev (Software Developer, EPHERE Inc.)

E-mail: ivan.kolev at ephere dot com

Discord: ikolev

thanks for your reply Ivan, I will send an email

It looks like the scene you're trying to load was created in a much older version of Ornatrix.

While we try to support loading scenes saved with older versions of the plugin, we do not test too old ones, like 3 major versions back.

That is, we can't guarantee that a scene saved with V5 or older would load properly in V8.

If you'd like me to investigate your scene you'll have to send it to me. Another option is to try to load it in V7 and re-save it there if it doesn't crash.

 

Ivan Kolev (Software Developer, EPHERE Inc.)

E-mail: ivan.kolev at ephere dot com

Discord: ikolev