Installation ends prematurely

 
 
 
Posted by:AndyMatthews
Data created:11 February 2016

Hi Guys,

We are having some problems installing Ornatrix.

 

The installation runs as expected but the end messgae reports ..

"Ornatrix for 3ds Max 64 bits Setup Wizard ended prematurely .. and that my system has not been modified"

Installation filename: 4.1.8.6568_win64.msi
Max version : 3dsMax 2016, 18.0 SP1 - 64bit
PCSpecs: i7-3770K, 32GBRam, NvidiaGTX670, 64bit Windows8.

Now, we did manage to find an older version of a v4 build that would install, but this has a few bugs and frequently crashes.

Current version of Ornatrix:4.1.6.6478

Any ideas why the installer would fail and is there any other way to ensure I have the most recent version. I want to make sure I'm upto date before I start submitting bug reports.

Many Thanks

Andy M

 

 

Hi Andy,

Please try generating a log during installation:

http://ephere.com/plugins/autodesk/max/ornatrix/docs/4/Installation_Problems.html

We can see from the log what is going wrong.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Hi Marsel,

Thanks for the reply. 

To save writing long paths within the CMD window I moved the installation file from the networked location to the c:\ root, which in turn allowed the installation to complete successfully. The problem was either the network or the fact the installation log was watching. It’s like going to the doctors just as your symptoms disappear. 

I'm now up to date and I'll be sure not to install things remotely from now on.

Thanks for your help, it inadvertently solved the problem! 

 

Andy 

 

Ok, thank you Andy :)

Marsel Khadiyev (Software Developer, EPHERE Inc.)