If you run into a problem with uninstaller for some unforseeable reason please let us know about it.
To make sure that Zookeeper doesn't load when 3d Studio Max starts you need to either:
- Remove [3dsmax]/plugins/Ephere.Plugins.Autodesk.Max.Zookeeper.dll
or
- Remove [3dsmax]/plugins/Autodesk.Max.Wrappers.dlu
where [3dsmax] is the root installation folder of your 3d Studio Max. If you have installed Zookeeper in any folder other than /plugins/ please remove Ephere.Plugins.Autodesk.Max.Zookeeper.dll from there as well.
To do a complete uninstall of Zookeeper manually:
- Stop and uninstall "Ephere License Server" service from your computer. Stopping the service can be done through windows services manager. Uninstalling the service will require a utility which can be downloaded from Microsoft's website. If the service isn't uninstalled it can remain present without any effects.
- Remove following files from 3d Studio Max's installation directory (this needs to be done for each 3d Studio Max version that has Zookeeper installed):
- [3dsmax]/plugins/Ephere.Plugins.Autodesk.Max.Zookeeper.dll
- [3dsmax]/plugins/Autodesk.Max.Wrappers.dlu
- [3dsmax]/Autodesk.Max.dll
- [3dsmax]/help/Ephere.Plugins.Autodesk.Max.Zookeeper.chm
Following these steps will ensure complete uninstallation of Zookeeper from your system. Please contact us and let us know of the reason for your Zookeeper uninstallation.