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If you run into a problem with uninstaller for some unforseeable reason please let us know about it.

To make sure that Zookeeper doesn't load when 3d Studio Max starts you need to either:

or

where [3dsmax] is the root installation folder of your 3d Studio Max. If you have installed Zookeeper in any folder other than /plugins/ please remove Ephere.Plugins.Autodesk.Max.Zookeeper.dll from there as well.

To do a complete uninstall of Zookeeper manually:

  1. Stop and uninstall "Ephere License Server" service from your computer. Stopping the service can be done through windows services manager. Uninstalling the service will require a utility which can be downloaded from Microsoft's website. If the service isn't uninstalled it can remain present without any effects.
  2. Remove following files from 3d Studio Max's installation directory (this needs to be done for each 3d Studio Max version that has Zookeeper installed):
    • [3dsmax]/plugins/Ephere.Plugins.Autodesk.Max.Zookeeper.dll
    • [3dsmax]/plugins/Autodesk.Max.Wrappers.dlu
    • [3dsmax]/Autodesk.Max.dll
    • [3dsmax]/help/Ephere.Plugins.Autodesk.Max.Zookeeper.chm

Following these steps will ensure complete uninstallation of Zookeeper from your system. Please contact us and let us know of the reason for your Zookeeper uninstallation.