Ornatrix Unreal Engine: License Error

Hello, I'm trying to install licenese and i get the following error (I've already tried to add the license server to the firewall and i've also tried to install license while the firewall is turned off): Attempting to obtain license... Please wait, licensing in progress... Downloading https://ephere.com/licenseServer.2BC1EFCDD0D84B20B9277ED9D3CD85A708B83969.35362034203432353538.DESKTOP-T8PSA9O`Microsoft Windows NT 6.2.9200.0.1.zip Extracting zip Installing license server Process returned exit code 1
6 December 2022 #32103
IvanKolev	Another reason for the license server installation to fail is anti-virus software. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
9 December 2022 #32118
instinctgames	I've disabled the antivirus and firewall but it is not working. still the same error message.
9 December 2022 #32119
IvanKolev	Normally, you don't need to install a license server on your machine, if it has a stable Internet connection. The plugin will read the license from our central license server at ephere.com One reason why it can't reach the LS at ephere.com is that your firewall blocks port 39374. Though by default Windows Firewall doesn't block that port, it is only blocked on purpose. Please send me this file: "C:\ProgramData\Ephere\EphereLicensingLog.txt", by e-mail or Discord direct message (see below). Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
10 December 2022 #32123
IvanKolev	Thanks for the log file. There are two failures in it. The first one is when trying to stop the currently running license server. This means that you have a LS already installed and for some reason it cannot be stopped. The next error is "access denied" to the location of Ephere.Licensing.LicenseServer.exe, meaning that the file is currently locked and cannot be deleted. I suggest you reboot your machine first, then follow the steps to uninstall the existing LS: https://ephere.com/web/applications/ephere/docs/Uninstalling_License_Server.html Then reboot again, and try to run Ornatrix. If the machine has active Internet connection, Ornatrix will not try to install a license server locally, but read the license from the central LS at ephere.com, assuming that ports 39373 and 39374 are not blocked by a firewall. If you prefer to install a LS locally, get the link "Install license server only" on the Downloads page and run the executable, which should install the LS. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev

Posted by:		instinctgames
Data created:	6 December 2022