Ornatrix crashes when trying to edit existing metahuman hair

 
 
 
Posted by:yaschancool
Data created:27 August 2023

Hi,
followed the tutorial on Youtube

Whenever I create static mesh and set it correctly as surface mesh and try to "ground strands" I get instant crashand etc..


Same will happen if I try to convert Ornatrix edited strands to native Unreal Engine hair straight on the metahuman.

What am I doing wrong? Unable to use the software now for anything.

I am on Unreal 5.2.1 is this supported?
Have 32 GB ram and RTX4090 mobile.

When trying to "ground strands" on static mesh get this

Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00000000000003d8

When trying to edit metahuman hair and convert back to native Unreal hair I get

Assertion failed: (Index >= 0) & (Index < ArrayNum) [File:D:\build\++UE5\Sync\Engine\Source\Runtime\Core\Public\Containers\Array.h] [Line: 752] Array index out of bounds: 1 from an array of size 1

Please help

Hello,

Is this the same post from our Discord server? Just to know if this is the same crash. I believe we asked you for a test scene. If you could provide it, it'll help a lot to narrow down cause.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)