Summary

Title:R21 can't start
Category:Install/Uninstall
Status:Fixed
Posted By:mocha ( ziyan )
Date Created:13 September 2019

Problem

Description:

After the installation of 0.2.2.20715, R21 will not start, and the plug-in will be started normally after deleting the plug-in.

Steps to Reproduce:

Hello,

We are aware of this issue, however we have not been able to reproduce it, we are investigating. What exact build of C4D R21 are you using? What is your OS and exact version? 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

For me it appeared to be an issue caused between the two plugins, Forester, Ornatrix, and an old version of the Geforce driver. Upgrading to the latest driver version fixed the issue with r21 not loading plugins.

Reason for upgrading the geforce driver was I noticed C4D r21 was causing a bluescreen error, video tdr failure. I attempted starting C4D a couple times with all plugins activated after upgrading the driver and so far no issues with it freezing while loading the plugins.

If X-Particles can't be started at the same time, my system is windows 10

Maxon has found the cause and fix for the problem:

Check if your C4D installation has c4dp_20.0.26.xdl64, c4dp_21.0.26.xdl64 or similar in the corelibs folder, and remove them.

Please let us know if the problem is fixed.

Closing the issue for inactivity. If it happens again, please open another defect topic.