Defect: Unable to license the product (C4D R21, Windows10)

9 December 2020 #29362
Jeordanis Figuereo	Hi, You should install the plugin before the license server. Please install the license server again. If the problem persist please install the license server manager and attach a screenshot here. Edit: We think this is due to an issue with the latest release. A fix is being compiled as we speak. Please redownload Ornatrix in a few hours and reinstall it. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
9 December 2020 #29363
felixs	I re-installed it several times in different orders of operation, it always produces the same outcome. Here's a screenshot of the License Server Manager: Other things I've tried: - Whitelisted every folder that mentions Ephere in my firewall - Whitelisted incoming and outgoing firewall traffic coming from port 39373 - Disabled anti-virus - Performed a manual uninstall, including deleting the service using CMD and re-installing everything. No luck. I'll wait for the latest fix.
9 December 2020 #29365
IvanKolev	Please try the following: uninstall, download the latest stable build 2.1.0 from our site again, install that one, and try it. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
9 December 2020 #29374
felixs	That fixed it, thanks!

Title:	Unable to license the product (C4D R21, Windows10)
Category:	Crash/Critical
Status:	Fixed
Posted By:	felixs ( Felix Soletic )
Date Created:	8 December 2020

Summary

Description:	I just purchased a subscription for V2 Ornatrix for C4D. I installed the license server, then installed the plugin. This is the window I'm getting: I turned off all my firewalls and anti-virus, nothing is blocking it. Help!
Steps to Reproduce: