Summary

Title:Edit Guides stopped working properly
Category:Crash/Critical
Status:Unconfirmed
Posted By:jettamesis ( Richard Tamesis )
Date Created:20 March 2021

Problem

Description:

I cannot select guides using live selection nor rectangular selection. Furthermore, none of the brushes work anymore. I am running Cinema 4D R23.110 (Build RB330286) and Ornatrix C4D v2.1.6.27201 on a Mac Pro (Late 2013) with macOS Catalina v 10.15.7.

Steps to Reproduce:

1. Create a sphere.

2. Under Ornatrix menu, add hair and choose Fur Ball.oxgroom

3. Under FurBall, select Edit Guides.

4. Select any of the brushses or scissors and attempt to brush/cut the guides. The radius of the brush doesn't even appear on the screen when you move the brus to the guides.

I just fixed it by completely removing Ornatrix from my system, reinstalling it then reassigning my license to my Mac.

Hi,

Sorry for the delayed reply. I'm glad to hear that it's working now. Actually we found an issue related to the brushes in Cinema 4D and we are investigating it. Thank you for your report. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Same problem just recurred after updating to Ornatrix_C4D_R23_2_2.1.7.27311_35302039203334393030.

Hi Jett,

I can't reproduce this isssue on my end. I'm using C4D R23.110 and the latest Ox nightly build.

Selection works fine:

 

Brushes are working fine:

 

Maybe is an installation issue. Please try reinstalling the latest nightly build. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I just realized that you are working on Mac OS. I will give it a try once the new build is up for Mac. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Once again I was able to fix the problem and restore the function of the brushes by completely removing Ornatrix from C4D as well as the Ephere license manager in my Applications folder, opening and closing C4D to make sure Ornatrix wasn't available in it, and then reinstalling Ornatrix again.