Summary

Title:Ornatrix crashes on render
Category:Crash/Critical
Status:Open
Posted By:antonalfy ( Anton )
Date Created:24 October 2021

Problem

Description:

Hey, having a problem with rendering out ornatrix hair in redshift. Haven't happened before, and literally tried everything with no luck at all. It looks great in the IPR and bucket runder mode works fine, but as soon as I try to render my cinema crashes. Tried different versions of redshift and no luck. 

 

Once i turn off Ornatrix, it renders without problem, but can't see why that is as the setting are identical to what I've been using before. Using the latest stable build.

 

Any help would be really appreciated! Thanks. 

Steps to Reproduce:
 

Attached Files:

>test.zip (9143962 bytes),

Hi,

What version of Redshift and Cinema 4D are you using? What OS are you on? 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hi Jeordanis, 

 

Thanks for your reply! I'm using the latest redshift and R23 on Windows. Tried 3.0.54 and 3,0.56 and R25 also with the same result, on Windows.

 

What exact version of Cinema R23?

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

It's this one 

But i've also tried it in the latest R25 build, to the same effect. Thanks! 

I haven't been able to reproduce a crash on Windows or Mac. We found other issues on Redshift side, maybe the crash is related.

We notified the devs a couple days ago and we expect to hear back from them soon. 

Meanwhile, if you get the crash again, send us the crash log generated by Cinema 4D. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hey! Got you, thank you. The crashes continue - not able to render anything at all, the only solution for me right now is to render still in an IPR bucket mode and save those out, but obviously cannot do that for animated things. 

 

I've attached a crash log below.

Bug report


Attached Files:

>_BugReport.txt (1455331 bytes),

Thank you for the log. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Here's the R25 bug report if that's helpful. Not sure what to do really, no luck at all getting this to work :/ 


Attached Files:

>_BugReport.txt (1425310 bytes),

Hi,

We suspected that this is a problem in the implementation of our SDK in Redshift. We contacted Redshift's devs to inform them about this issue. I will keep you posted.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Thanks, Jeordanis! 

I have a problem with Ornatrix latest version and Arnold latest version. When i start the IPR Cinema 4D crashing. I hade forced to downgrade version of both plug-in.

Please help me or fix this bug ;)    


Attached Files:
Image 1

Hi,

Please send us the bug report file shown in the error. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hi Jeordanis,

 

Wanted to ask if there's any update as we're not able to proceed with our current project at the moment.


Thank you

Hi,

I tested again with C4D R25, the latest stable build of Ornatrix and RS 3.0.59. I cannot reproduce the crash. Try updating RS and Ornatrix. If the crash persist, please send a report to Maxon as well(With a test scene and a description of the issue). Maybe Redshift devs can help us.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hey, I've updated everything, and the same problem continued, so I posted it on redshift forum (https://redshift.maxon.net/topic/40080/redshift-crash-ornatrix-render) and been told that it's a Ornatrix issue?

 

Thanks.

I'm doing more research on this. I will get back to you soon. Thanks for checking. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Please see our post in the Redshift forums: https://redshift.maxon.net/topic/40080/redshift-crash-ornatrix-render/3

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hey! That was fixed. But we have another issue. For some reason, once we load a hair map, the hairs still appear everywhere on the body, any ideas?

 

Thanks! 


Attached Files:
Image 1Image 2
>WhatsApp+Video+2021-12-20+at+22.49.08.mp4 (1989858 bytes),

I think there was an issue with C4D when loading very high resolution maps. Just to confirm, can you try with a lower resolution map? 

Edit: If you confirm the issue please create another thread to discuss it there. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hello! I have same problem: when I render in IPR (Redshift) I have no problem. However, when I click Render to Picture Viewer I meet crash of C4D everytime. 

I've tried every last versions of Ornatrix (v2 and v3 versions, latest stable and nightly) for C4D R24.

I use redshift 3.0.59

 

Also, I'm ataching BugReport file

 

Sincery,

Maks

 

Hi Maks, 

It looks like you forgot to updaload the bug report file. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)