Can't Create Groom

 
 
 
Posted by:matchesmalone
Data created:4 September 2019

When I try to add hair, the "Select Groom" popup window is empty.

I've tried with both ver_0.2.1.20681 and ver_0.2.1.20558 in c4d r20.

Hi,

What C4D version are you using?

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I'm using r20

Be sure you are selecting a polygon object or a curve object. If the problem persist, try using the Add Hair command with nothing selected and let me know what happens. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I've tried your suggestions, unfortunately, I'm still not getting any groom options.

Sounds like a bad installation. What installation method are you using? 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I've been downloading the zip and authorizing via the cmd prompt.

Can you try the installer instead? 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I used the installer and that seems to have done the trick.

Thanks a lot, Jeordanis.