Licensing issue

 
 
 
Posted by:apashkov@yahoo.co.uk
Data created:28 September 2020

After regular windows update I got a problem with licensing - 

"No connection could be made because the target machine actively refused it 127.0.0.1:39373

Found license server installed on this machine but could not start it" I went to firewall and allowed connection for the Licensing file - didn't help

What should i do?

Thanks in advance

Andrew

I am without the program right now - I wonder how long do i have to wait for support to sort it out?!!

Do I have to address it somewhere else?

Need help please!

Hi Andrew, sorry for the delay. Just to be clear, are you on Windows?
If the license server won't start please uninstall it first and then reinstall from the site again: https://ephere.com/docs/Moving_Licenses_Between_Computers.html
Let me know if you have any issues.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Same issue here but i found the solution here : <div style="color: #000000; font-family: Tahoma; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-size: medium;"><a href="../../../../../../docs/Installing_on_an_Offline_Computer.html">https://ephere.com/docs/Installing_on_an_Offline_Computer.html</a>
 
As It's a bit confused, follow these steps :
 
1-Go to the download page : 
 
2-In the right top corner clic on window just nearby "Single User
 
3-Once dowloaded, launch the exe
 
4-In the opened command prompt, copy the link wich appaear like this :
The .zip file will be downloaded.
 
5-Unzip the file "Licensing.LicenseServer.exe"
 
6-In a command prompt, type the path to this exe followed by "installAndStart".
It should looks like this :
C:\Users\PC\Downloads\Ephere.Licensing.LicenseServer.exe installAndStart
</div>

Attached Files:

>LincenseToolDownload.JPG (21153 bytes),

I solved the problem by uninstalling the plugin, then de-activate license installed agan and ttached license to my comp again.

Cheers