Install/License issue

 
 
 
Posted by:jundo
Data created:17 February 2021

Hello. (I'm Japanese, so I'm not good at English. I'm sorry)

C4D : R23.110 (Build RB330286)
Ornatrix : 2.1.4.26898

Previously Ornatrix is working fine.
I have suspended monthly license for a reason. I couldn't figure out how to restart that license, so I purchased a new monthly license.
However, even though I purchased, It shows that I have two expired licenses. (at https://ephere.com/licenses.html)

When I start C4D, a window will appear that says "You have 2 unassigned licenses". (As shown in the image)
And When I pressed a button "License This Computer", a similar window will appear again that says "You have 1 unassigned licenses".
After that pressing the button "License This Computer" will only bring up the same window that says "You have 1 unassigned licenses".

The demo (ver 2.1.4.26898) ran fine.

 

Hello,

Sorry for the inconvenience. We addressed the issue with your license. Please try downloading and installing it one more time.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

It works fine. Thank you for the quick response.