| Posted by: |  | hotknife |
| Data created: | 14 May 2018 | |
Gettig this error after installing Lucid on a new machine - all older machines have been scrubbed. | |
| 15 May 2018
#18073 | |
 | Hello, To move your license to a new machine you have to release it. Go to the "My Licenses" menu, select the license you want to release and click the Release Licenses button. After that, you should be able to install your licenses in a new machine. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| 22 May 2018
#18100 | |
| Thanks - I keep getting the ephere licensing server .exe popping up whenever I exit Max - asking to make changes. Anyway to stop this happening.
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| 22 May 2018
#18102 | |
| This is because the license is not correctly assigned. Please be sure you release the license from other computers before installing it to a new computer. Then reinstall the license server and make sure Windows Defender or your antivirus is not blocking the installation. Find instructions HERE. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
