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Summary

Title:	3dsMax 2019 ultra bug
Category:	Crash/Critical
Status:	Unconfirmed
Posted By:	TAT Studio ( )
Date Created:	6 March 2019

Problem

Description:	Ornatrix v6.1.3.18836 + 3dsmax 2019 I'm creating a teapot, assigning a simple furBall preset and it start to bug everyTime i unselect the fur or i change the viewport display (from Edge face to wireframe / default shading). This is absolutly unstable and unworkable.... Check the little video i made
Steps to Reproduce:
	Attached Files: Ornatrix+6+-+3dsmax+2019.mov (27679287 bytes),

6 March 2019 #23968
Jeordanis Figuereo	Hello, What exact build of Ornatrix are you using? I tried with build 6.1. in Max 2019 but I cannot reproduce this issue. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
7 March 2019 #23980
TAT Studio	As i said, it's tested on Ornatrix v6.1.3.18836. Fun fact : i've tried to import an old asset (character made with 3ds2017 & Ox v5) and the viewport is bug too but the render is fine. So i can confirm that, in the teapot test, the render looks fine too, it's only a viewport bug. http://tatprod.com/
7 March 2019 #23983
Jeordanis Figuereo	Alright. But again, I cannot reproduce this issue in any version or combination of Ornatrix and Max. I will ask someone else in the team to try it. You can also try turning going to Ornatrix settings in the Ox toobar and change the display mode from OptimizedMesh to Mesh. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
7 March 2019 #23984
IvanKolev	I cannot reproduce it either. Does it happen with 3dsmax versions before 2019? And does it happen with earlier Ornatrix versions in 3dsmax 2019? It looks like at the end of the video Max crashes, is that right? If yes, please upload the Ornatrix3dsMax.log file from the %TEMP% directory. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
8 March 2019 #23985
TAT Studio	Hello, - Don't know if it can make a difference, but i don't have a standard installation since i need a triple installation. I have 2016 and 2017 with 5.2.1 and 2019 with 6.1.3, not installed with installer, but file copied to folders. - I've tried to change the viewport display in Ox setting and indeed lines & mesh are working fine, only optimised is bug. - Here's the log file after crash. I don't see any interesting information, but you tell me :) Thanks ! Attached Files: Ornatrix3dsMax.log (536354 bytes), http://tatprod.com/
8 March 2019 #23986
IvanKolev	There's nothing interesting in the log file indeed. Another possible source of useful info is the dump file that 3dsMax generates on crash. But in this case it looks like Max disappears without showing the crash dialog, so maybe there's no dump file either. The manual installation is a possible cause, yes. We're currently working on separate installers for each Max version so when we release that you'll be able to install V6 for 2019 without removing V5, then you might try again. At the moment another option is, though a bit risky, to uninstall V5, install V6, then add V5 manually. If the problem remains with the latest cleanly installed V6, given that it doesn't happen on other machines I guess it might be caused by some driver incompatibility, the OptimizedMesh uses the GPU heavily. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
8 March 2019 #23987
TAT Studio	Alright i'me gonna try to install properlly the v6 for 2019 and try again waiting for a good multi installer :) Thanks http://tatprod.com/
8 March 2019 #23991
Jeordanis Figuereo	Does the crash persist after switching the display mode? Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
11 March 2019 #24005
TAT Studio	Drivers updated, still got bugs. The crash is happening when changing the distribution type. (Hair From Guide > root distribution) In mesh or linear display mode i don't have any bug or crash. Only optimised is compromised. http://tatprod.com/