Summary

Title:Baked Guides bug ?
Category:Crash/Critical
Status:Open
Posted By:TAT Studio ( )
Date Created:29 March 2019

Problem

Description:

Hello,

 

we have a problem working with edit Guide.
Womestimes the groom made in the edit guide, collapse into baked guides is not saved.

 

Here's a little video i could reproduce.

> teapot + hair preset

> edit guide groom + collapse into baked guide

> save & reload file fail

 

Done with 3ds 2020 + Ox 6.1.5.19133.

It is not sistematic and that is pretty frightening for our artists working on assets. They don't know if they will be able to recover their work...

 

 

 

ps : our bug with viewport (reported here : https://ephere.com/plugins/autodesk/max/ornatrix/defect_11634.html)  is not present with 3ds 2020.

 

 

Steps to Reproduce:
 

Attached Files:

>3ds Max 2020 - Ox 6.1.5.19133 .mp4 (20711413 bytes),

Can't edit : 

Ornatrix log doesn't say munch but some problem with bounding box : 

[Error  ] [  492513] [main  ] [ 2435404] \ephere\plugins\ornatrix\private\hairbase.cpp(223): error: HairBase::UpdateBoundingBox : Warning: Ornatrix hair bounding box is too big

 

And, indeed i sometimes (on file re open) have my groom that is totally explode, but i cannot reproduce it 100% times.

http://tatprod.com/

Hello,

I can reproduce this bug, we are looking into it with high priority. Thank you for the report.

Jeordanis Figuereo (Social Media Manager, Product Designer. EPHERE Inc.)

FYI the bug is no more reproductible with 6.1.6.

Thanks ;)

http://tatprod.com/

Thanks for letting me know. This was fixed on build 19203.

Jeordanis Figuereo (Social Media Manager, Product Designer. EPHERE Inc.)

Hello 

 

We have this problem back this morning while opening a work in progress character.

This is scary to loose our work done....  :(

 


Attached Files:

>ox_sorciere.PNG (253368 bytes), >ox_sorciere2.PNG (91471 bytes),

http://tatprod.com/

Thanks it was informative.

_________________________

 

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