Summary

Title:crash problem from Ornatrix v7.1.x to v7.2.x or v7.3.x
Category:Crash/Critical
Status:Open
Posted By:H725 ( H7-25 srls vat: IT02899290346 )
Date Created:16 December 2021

Problem

Description:

Hi all

 we updated ornatrix on our render farm from v7.1.5 to another one up to 7.2,

3dsmax seems to crash/freeze on startup, even if the project is not containing an ornatrix obj.

This is not happening on workstations.

So we roll back to 7.1.5, on workstation too, but this time seems that grooms made with 7.2 are not compatible with 7.1.5, crashing 3dsmax on loading.

rendernodes have windows 7 while workstations have windows 10 and the renderfarm manager is Deadline

i tried to install the Visual c++ redistributable 2013 and 2015 but still not work

So we have or to make 7.2.x works on farm or converts a 7.2 groom to a 7.1.5 one

Could you help us?

Thanks!!!

 

Steps to Reproduce:

Workstation issue:

1- make a groom with ornatrix 7.3

2. try to open it with ornatr5ix 7.1.5

RenderFarm issue:

1- install ornatrix up to 7.2

2- render something

Hi,

Sorry I issed this post. Are you still experencing those issues? 

It is expected that hair created in a more recent version will not look the same in an older version. Old grooms should work fine in newer versions though. 

Regarding the crash on startup, do you see any message in the loading log related to plugin loading or Ornatrix.

I can't reproduce this issue. I'm working on Max 2020 and it loads just fine. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)