Summary

Title:MRHair missing from Create > Geometry > Ephere Menu
Category:Crash/Critical
Status:Fixed
Posted By:bhobbs ( Brendan Hobbs )
Date Created:23 August 2014

Problem

Description:

Hi

 

I have just formated my SSD drive and reinstalled windows and all software again as fresh installs.  As part of re-install applications I have installed the latest version of Ornatrix 2.5.9.0 and V3.0.2.2).  On both installs of Ornatrix on a clean windows I have noticed the MRHair object is missign from Create > Geometry > EPHERE Ornatrix menu. 

I have check the OrnaMR.dll file is in the right directory, which it is?

Please help.  As it stands at present I am yet again unable to render hair in Mental Ray with Ornatrix as the MRHair object is not available on this occasion.

I am using 3DS Max 2015 and Windows 8.1.

I previously used the same install of Windows and 3DS Max 2015 and everything worked OK.  But post fresh OS install I am finding the MR Hair object is suddenly missing?

Hope you can help, please reply to brendanhobbs@btinternet.com.  I have changed my email address.  Could you also please adjusat the email address on my account to the use this email address for future correspondence?

regards

 

Brendan Hobbs

 

 

Steps to Reproduce:

Installed fresh Windows 8.1, 3DS Max 2015 and Ornatrix 2.5.9.0 or 3.0.2.2 on same SSD drive as previous install.  Set renderer to Mental Ray and go to Create > Geometry > EPHERE Ornatrix, to find no button for MR Hair.

 

 

Hi Brendan,

Can you please make sure that "enable mental ray extensions" option is on in your Mental Ray preferences?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Hi

Many thanks Marsel.  This has worked.  I cannot understand why the option disabled itself. this time, when on the many occasions in the past where I have install the same software it had not.  Anyway yet again your customer support has been excellent.

keep up the good work

kind regards

Brendan

Glad it worked for you Brendan

Marsel Khadiyev (Software Developer, EPHERE Inc.)