| Thank you for the report. Are you using English version of 3dsmax or another language? Regarding the guides from surface, you need to first create a reference of your mesh and then apply guides from surface to it. Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| thx for your fast reply . what must i do about quick hair problem ? is that a problem or that my mistake too ? im using engilish |
| It seems to be an issue with our installer. Please put the attached file into your "C:\Users\USER\AppData\Local\Autodesk\3dsMax\2016 - 64bit\ENU\plugcfg_ln\Ornatrix\Grooms" directory. Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| i use 3ds max 2014 . there is no directory name ornatrix in plugcfg . i creat by my slef and put furball groom in there but its dosnt work . :( |
| Did you use the same directory structure as above, just replced 2016 and 2014? Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| I have no directory name ENU . I get screen shot from what i thout maybe usfull for you . let me know if you have team-viewer . you conect to my pc directly and see it yourself . thx |
| Thank you for the screenshots. Please try to copy into plugcfg_ln directory, without the ENU part. Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| sadly it dosnt work again . |
| Ok, thank you for trying. I will be in transit tomorrow but perhaps we can try that TeamViewer session a day after that? I would love to get this one sorted out. Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| thx marsel for your concern . |
| Please let me know when you want me to have a look at this. I am available today all day, my email is marsel.khadiyev (at) ephere.com Marsel Khadiyev (Software Developer, EPHERE Inc.) |
