Summary

Title:Ox 4.0.9.5049 & max2016 - Crash
Category:Crash/Critical
Status:Open
Posted By:TAT Studio ( )
Date Created:29 September 2015

Problem

Description:

Hello !

Just installed the latest beta to test Ox dynamics and had some hard crash over max 2016.

The bad thing is it also crashes my licence server, so my graphistes working on production v3 are impacted by my test on beta4.

Maybe a bad compatibility with server3 or parallele installation (we've got 2015 & Ox3 in production)

Steps to Reproduce:

- create a sphere or whatever

- add a quick hair > fur ball

- selecting a sub modifier > Licence is OK, so i have access to parameters.

- selecting another modifier, licence is lost. 

- crash max

 

There is a known incompatibility issue between license servers which were installed over 6 months ago and newer Ornatrix version. To fix this you will need to reinstall the license server. Please follow the steps here to do it:

https://www.ephere.com/web/applications/ephere/docs/Uninstalling_License_Server.html

Afterwards, if you are using a floating license setup, you can re-install the license server from the downloads page (Install License Server Only link). Otherwise you can just start Ornatrix and use the "Assign license" button.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Thanks !

Indeed, a re-install of the licence server fix the problem.

 

BTW, i'm trying to deploy the beta on some rendernodes, to render turnaround with beta and i've trouble to install it, while the v4.0.0.3421 was fine to deploy.

 

I'm still trying to estimate if it comes from my network or from installer.

http://tatprod.com/

Could you please try this and then send me the Install.log file:

https://ephere.com/plugins/autodesk/max/ornatrix/docs/4/Installation_Problems.html

Marsel Khadiyev (Software Developer, EPHERE Inc.)