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Summary

Title:	Oxnatrix V4 3DS Max file Breaks when opening in V5
Category:	Crash/Critical
Status:	Open
Posted By:	matt@outpostgames.com ( Matt Corcoran )
Date Created:	29 March 2017

Problem

Description:	We recently upgraded Ornatrix from V4 to V5. Files that were created in V4 break when trying to open them in V5. (See Attached Images) The problem is the Ox Edit Guides because when turned off the hair goes back down but looses it style. Uninstalling V5 and reinstalling V4 will open the max file correctly but defeats the purpose of upgrading. I've tried all V5 downloads and all have the same broken results.
Steps to Reproduce:	1. Stlye hair in V4 2. Open same max file in V5
	Attached Files: Ornatrix4.JPG (723375 bytes), ornatrix5.JPG (772741 bytes),

30 March 2017 #12842
EPHERE	Hello, please try the following: Open your scene in V4 In Guides from Surface modifier use the "Remember Roots" button Save the scene Reopen it in V5 This should solve the problem. However, if it doesn't I'd be happy to take a look at the scene for you if you can share it. Marsel Khadiyev (Software Developer, EPHERE Inc.)
30 March 2017 #12849
matt@outpostgames.com	Hi Marsel, Thank you for the reply. I tried these steps but unfortunately it didn’t fix the problem. I will send you the file directly. Thank you for your time! -Matt
30 March 2017 #12850
Jeordanis Figuereo	Hi Matt, I might be able to help you. Please send the scene to both of us, my email is: Jeordanis.f@Ephere.com Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord