Summary

Title:I cant get my license to run on my 3Ds Max any longer
Category:Install/Uninstall
Status:Open
Posted By:newworldart ( New World Interactive )
Date Created:7 February 2018

Problem

Description:

I am not able to run the plugin. The license manager pops up and gives me an error message. I have tried to turn Windows Firewall off and had no success

 

Here go three images to illustrate the problem:

https://imgur.com/a/yOip7

Please help me to fix this issue, I have a deadline soon and the reason for why we purchased Ornatrix was to help us save time on our project.

 

Regards,

Gabriel Barbosa Fronza

 

Steps to Reproduce:

open 3Ds Max, create sphere and apply Ornatrix to it. In a second the license manager pops up and I get the same error from the images I shared via imgur

Hi Gabriel,

I replied to your email with instructions on how to release and reassign your license. Let me know if that works for you.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)