| Posted by: |  | Sandman19031980 |
| Data created: | 13 June 2019 | |
Everytime I click on a modifier I get a licensing dialogue popup although I'm already licensed. The dialogue is telling me that I have a previously assigned license. When I click on the options to license nothing happens. Attached Files:  | |
| 14 June 2019
#25476 | |
 | Please see the instructions to release your license in the following link: https://ephere.com/docs/Moving_Licenses_Between_Computers.html Then reinstall Ornatrix. It should work fine after that. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| 14 June 2019
#25477 | |
| I've uninstalled Ornatrix and hit release license but now I can no longer re-license. Attached Files:  |
| 14 June 2019
#25478 | |
| Ok. So I've re-assigned my license (same computer) and re-installed Ornatrix but I am still getting a licensing popup in 3ds max everytime I click on an Ornatrix modifier. |
| 14 June 2019
#25479 | |
| Showing license. Attached Files:  |
| 14 June 2019
#25481 | |
| You performed the steps correctly. This means that something is preventing the license server from connecting to the internet. Kaspersky antivirus will give an false positive for the license server software. Consider adding the license server to the allowed list. Check your firewall as well. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| 15 June 2019
#25486 | |
| I've tried turning the firewall off in Kaspersky. That hasn't worked. Then I tried exiting out of Kaspersky altogether and that hasn't worked. In the Product Licensing popup I'm getting: 12B23`Microsoft Windows NT 6.2.9200.0.1.zip |
| 15 June 2019
#25487 | |
| It is also saying: This computer has a previously assigned license |
| 16 June 2019
#25490 | |
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| 16 June 2019
#25491 | |
| I went through the whole process again except this time I added ephere licence to trusted applications in Kaspersky and Ornatrix seems to be working now. I'll let you know if there are any further problems. Thanks. |
| 17 June 2019
#25494 | |
| Hi, Also check what version of OX you'rre using. V6.x updates wont work with a v5.x license just so you know. |
| 14 September 2019
#26156 | |
| Hi I am getting the same licensing issue again. Everytime I click on a modifier I get a licensing dialogue popup although I'm already licensed. The only thing I can think of is that I recently unistalled 3ds max 2017 and installed 3ds max 2018. E-sphere license is still active in trusted Kaspersky applications. |
| 14 September 2019
#26157 | |
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