another bug changing root count to less than 10 will make hair diappear and max must be restarted using latest 2020 and latest 6 version

Video attached

also applying  hair makes mesh disappear

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Attached Files:

disappear.mov (1096282 bytes),

Ok I just tried version 5 and it works fine guides are not rendered.  Version 6 with octane renders guides. unfortunatly we use max 2020 and 5 doesnt support it.   Version 7 also renders guides Can this be fixed soon?

 aslo this version 7.0.9.25083 [Latest Stable] only has support for max 2021.  Even choosing 2020 still generates file for 2021

Also ver 6 rendered hair with ox mesh from strands ON.  Ver 7 will not render when it's added. Can you test your plugin with octane? A lot of differences between versions

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Attached Files:

Please also look at this video.  We tried version 6.3.1.21926
(31 December 2019)

Guides are not rendered. As soon as we turn off ox mesh from strands guids will apear and stay there as renderable.  Max must be restarted. 

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Attached Files:

guides+appear.mov (1165182 bytes),

Thank you. Can they look at the disppearing mesh once orantrix is applied. I attached a video above.