Ornatrix 3dsmax: Problem with hair roots

Hello, the hair close to the surface does not get any effect for curling. I tested all the modifiers that the problem was not from them, but I didn't find anything to solve it! I even thought it was a bug and started the hair-making process from the beginning, but again the same result appeared. If you have an idea, I would be grateful if you could tell me to solve the problem
8 June 2023 #32849
jafar90	I forgot to add this, I tweaked all the curling modifier settings and the problem is still there, even the curling along strand option didn't help.
8 June 2023 #32850
Jeordanis Figuereo	I guess there is something special about the polygon mesh that you are using to generate the hair. I can look into it if you can provide a minimal version of the scene for testing. You can either send us a download link using the contact page or DM me on Discord. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
8 June 2023 #32851
Jeordanis Figuereo	I received your email via email. I tested all the modifiers in the stack one by one and they are all affecting the hair as expected. See image below: I tested on Max 2023 with Ornatrix 7.4.3.32514. If you are on an older build try updating and try again. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
10 June 2023 #32855
jafar90	Thank you very much dear Jeordanis Figuereo for respond

Posted by:		jafar90
Data created:	8 June 2023