Windows Updates Keep Removing License Server Service

 
 
 
Posted by:shawnolson
Data created:26 September 2016

I have a feeling that this issue relates to what causes the license server to stop when I upgraded to Win 10  ( https://ephere.com/plugins/autodesk/max/ornatrix/forums/general/thread_3180.html )

Since moving the LS to Win 10, it seems that the LS suddenly disappears every few weeks. I have a feeling it's after an automatic Windows Update. The first time or two I reinstalled the LS. But now I realized that the LS is still present, but the service is gone (not listed in the services at all).

If this happens to you, you can just run this command in a Command Prompt (Run as Admin):

 

C:\>sc create EphereLicenseServer binPath=C:\Users\Shawn\AppData\Local\Ephere\Ephere.Licensing.LicenseServer.exe

 

Of course, your path will likely not be Shawn.

Any ideas on why this is happening? Since when did Microsoft start removing people's services out of nowhere?

 

Max & Maya USD Product Owner @ Autodesk

Developer of Wall Worm

 

Thank you for the report Shawn. This is suspect indeed. I am on Windows 10 and just yesterday went through an update, however, my license service was never removed and continues working as expected. This makes me suspect that there might be some program which could be doing this. Do you have any anti-virus software running? Maybe it is Windows Defender? I wonder if whitelisting the service there would help.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Just windows defender. I'll look into adding to whitelist.

 

Max & Maya USD Product Owner @ Autodesk

Developer of Wall Worm

 

I can confirm this. I installed the Windows Anniversary update a couple of days ago and besides other problems that I had I now see that first, my Ephere licensing service is gone from the services list, and second, that all my Max installations are no longer authorized. However, the Ephere service seems to be working somehow because Ornatrix works without complaining. It's even stranger that I don't see the service in Process Explorer.

Another consequence from the Anniversary update I learned about today was that it uninstalls .NET Framework 2.0, which may disable a lot of software.

I don't want to say that the Anniversary update is a total disaster, but it does have a huge impact on the system.

Hmm... I now realize that the missing .NET 2.0 and Ephere service are almost certainly connected, because the service actually uses .NET 2.0. Shawn, can you please try reinstalling .NET 2.0 on your machine?

Ivan Kolev (Software Developer, EPHERE Inc.)

E-mail: ivan.kolev at ephere dot com

Discord: ikolev

Updates.

I tried installing .NET 2.0 and it won't.

Also, it turned out I was running the Debug version of Ornatrix, when I switched to Release it asked me to install the license server, which I let it do, and now the service is running, and it's listed in Services. The fact that it's working implies that .NET 2.0 is somehow supported, either included in .NET 4 or in Windows itself. Or maybe it did install after all, it's just not listed in Programs and Features.

Ivan Kolev (Software Developer, EPHERE Inc.)

E-mail: ivan.kolev at ephere dot com

Discord: ikolev

The license service should be using .NET 3.5, not 2. I suppose .NET 4 supports it out of the box.

Marsel Khadiyev (Software Developer, EPHERE Inc.)