License message every time I close 3dsMax

 
 
 
Posted by:Gagui
Data created:7 June 2018

I've installed Ornatrix v5.2.9.14704 in my 3dsMax 2018 and now every time I close the app a message pops up asking me for permission to make changes in the device.

The file is trying to make the changes is Ephere.Licensing.LicenseServer.exe

I've attached a image capture of the message, is in spanish.

Is not a big deal to click Tes every time pops up but a little anoying when you have to close many instances of 3dsMax.

How can I get rid of this message?

Thanks


Attached Files:
Image 1

We will look into this to see what could be requiring it. Thank you.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Can you please check your Windows Services dialog while Maya is running, to see if Ephere License Server service is there and running? Do you get the same prompt when loading Ornatrix as well? If you haven't restarted your computer for a while please also try that.

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Hello

The problem I descripted happens in 3dsMax not in Maya.
I can't see any service with that name in the list, I attach a capture.
And whe I load ornatrix no prompt is displayed...

Thanks for the help in advance!


Attached Files:
Image 1

Hello,

If the license server is not running on your Windows Services dialog please make sure your antivirus is not blocking it (if you are using Kaspersky) and add it to your exception list. Or make sure the license serer is installed. Download it from here ("Install license server only" section) make sure to choose the right version for your OS.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)