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Summary

Title:	Maya 2022 crashes as soon as it opens
Category:	Crash/Critical
Status:	Open
Posted By:	pauldeasy07 ( Ireland )
Date Created:	17 June 2021

Problem

Description:	Hello, I've been using Ornatrix recently in Maya 2020 with no issues, and waiting to get it for 2022. Yesterday I installed Ornatrix for Maya 2022, and now when I launch Maya 2022, it crashes as soon as it opens. There was no issue's previous to installing Ornatrix for 2022
Steps to Reproduce:	As mentioned above, with Ornatrix instaledd for Maya 2022 (windows) Maya crashes immediately

17 June 2021 #30068
Jeordanis Figuereo	Hi, Can you try resetting your Maya settings? Rename the settings folder and run it again. This issue is not reproducible in our side but we have another issue that solved the issue by removing the settings folder. Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
18 June 2021 #30070
pauldeasy07	Hi, I tried that today and unfortunetly didn't work. It still crashes as soon as maya launches.
20 June 2021 #30073
Jeordanis Figuereo	Are you on the latest stable build? Jeordanis Figuereo (Product Designer. EPHERE Inc.) LinkedIn Discord
20 June 2021 #30075
IvanKolev	Assuming you are on Windows, try starting Maya after removing this file: C:\Program Files\Ephere\OrnatrixMaya2022\plug-ins\procedurals\Ephere.Ornatrix.ArnoldProcedural6.2.dll (and any other files in that directory, if any). Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
22 June 2021 #30080
pauldeasy07	Hi Ivan! That seems to have done it! Thanks alot!
22 June 2021 #30081
IvanKolev	As we cannot reproduce this crash, could you help us figure out what's causing it by providing some information? What is the version of Maya from the About dialog and the version of the "mtoa" plugin from Plug-in Manager? Is the "mtoa" plug-in set to "Auto load"? I suppose you haven't installed any MtoA for Maya 2022 from SolidAngle, you have the one that came with Maya? Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev
22 June 2021 #30082
pauldeasy07	Hi Ivan, The Maya version in the about window, just says Maya 2022. The mtoa version is 4.2.1 and it is set to auto load yes. Also yes, I have the one that came directly with Maya.
23 June 2021 #30084
IvanKolev	Thank you. For now all I can suggest is to try to install one of the newer MtoA versions (4.2.2 or 4.2.3) to see if they would make a difference, but as long as you don't want to test the new (yet experimental) rendering hair through an Arnold procedural you don't need to do that. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev