Summary

I installed v4 and v3 and tried in maya 2020 and maya 2022 to make a sphere, and reduce the width of the fur, each strand renders as giant circles, no matter what I do, 

I initially had this issue after opening an old scene, and now no matter what I do, I can't get any ornatrix fur to work on old scenes, or even just new test scenes, eventually I reinstalled my operating system and installed nothing but maya and ornatrix. I'm rendering in redshift- this all seemed to work before, now the only version that works with the width correctly is 2.5, but then i don't seem to have the smooth operator, so can't subdivide meshes at rendertime. 

I'm pretty stuck here, any ideas ? 

also, when i try to start maya 2022, i get this error- 

the procedure entry point AiArrayGetVec could not be located in the dynamic link library C: blah blah- ePhere.Ornatrix.ArnoldProcedural7.0.dll 

thanks
Andrew