Summary

I installed v4 and v3 and tried in maya 2020 and maya 2022 to make a sphere, and reduce the width of the fur, each strand renders as giant circles, no matter what I do, 

I initially had this issue after opening an old scene, and now no matter what I do, I can't get any ornatrix fur to work on old scenes, or even just new test scenes, eventually I reinstalled my operating system and installed nothing but maya and ornatrix. I'm rendering in redshift- this all seemed to work before, now the only version that works with the width correctly is 2.5, but then i don't seem to have the smooth operator, so can't subdivide meshes at rendertime. 

I'm using the latest redshift 3.054

and the latest ornatrix (though I've tried it with every version back to 2.5- which works)

I'm pretty stuck here, any ideas ? 

also, when i try to start maya 2022, i get this error- 

the procedure entry point AiArrayGetVec could not be located in the dynamic link library C: blah blah- ePhere.Ornatrix.ArnoldProcedural7.0.dll 

thanks
Andrew