Summary

Title:Licensing Error
Category:Install/Uninstall
Status:Open
Posted By:fikaent ( Deanne Czarnecki )
Date Created:22 June 2022

Problem

Description:

Hey team, currently having an issue licensing Ornatrix, was working previously but today all 3 of our work computers (across multiple sites), have stopped working and we get the following output when installing the license server:

Please wait, licensing in progress...

Downloading https://ephere.com/licenseServer.REDACTED.zip

Extracting zip

Error: Could not find a part of the path 'C:\inetpub\wwwroot\EphereData\ephere\download\REDACTED'.

I just redacted the parts with computer name etc, but we all have the same error.

Steps to Reproduce:
  1. Load maya
  2. Load Ornatrix plugin
  3. Install license server on this computer
  4. Error
 
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