Summary

Title:unreal engine 5 crash alembic import
Category:Crash/Critical
Status:Open
Posted By:PSS Licensing ( PSS Licensing )
Date Created:12 July 2022

Problem

Description:

Unreal engine 5 crashes (also 4) when i try to import my alembic groom export. I can import Xgen grooms ok, so not a problem UE side I think. I've attached UE crash logs. I've tried with current stable build and previous.

 

Steps to Reproduce:


Attached Files:
Image 1

sorry, forgot to upload


Attached Files:

>unrealCrash.zip (185288 bytes),

Thank you for the crash log. We will investigate this. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Are you on the latest nightly build? I can't reproduce it. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

The crash log does not show Ornatrix being loaded. UE uses its own Alembic Importer, so the crash is happening there. Please post in the UE forums as well. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Thank you - it seems the alembic files that are being exported from maya are empty (2kb) so for some reason it's not exporting correctly. There mustr be something unusual about our set-up. Is there anything troubleshooting process you could recommend for our tech team?

oh, I'm maya version 2022.3.2 btw

So I managed to get 2020 installed and that works fine. Are you able to test an export from 2022.3.2 yourself?