Summary

Title:License Resetting After Update?
Category:Install/Uninstall
Status:Fixed
Posted By:HollandHaas ( )
Date Created:27 May 2016

Problem

Description:

I went to load Ornatrix for Maya today after the most recent update and was prompted to reinstall the license, with the notice, "This computer has a previously assigned license." I went ahead and tried to install an updated license, but I just get the same notice, plus: "Downloaded license server was corrupt, please try again." I confirmed that there's no license server currently running in my services, etc. at the moment. Is this a bug, or am I missing something?

Steps to Reproduce:

I only have Ornatrix installed on this computer, but maybe it's confused because a previous update was installed to a different drive? I'm not positive how to reproduce this.

 

Attached Files:
Image 1

Hi Holland, please try to reset the license first using the "Reset License" button here and then try again:

https://ephere.com/plugins/autodesk/maya/ornatrix/licensing.html

Marsel Khadiyev (Software Developer, EPHERE Inc.)

Yep, that fixed it. Thank you for the help, Marsel.