| maya verson 2017 in mac os thx |
| Hello, I've been trying to reproduce this but it seems to be working fine here. I'll investigate more and get back to you as soon as I get some information. Thank you for the report. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Um...what infrmarions u need ? The scene?what if you can work this function well but I still cannot work? I donot want to change my computer because of this problem. this function seem not work in my platform. I just buy the plugin yesterday. It is too expensive for me if I cannot use this function. My computer is a imac2012 verson with a nvidia gtx 660m graphic card thx |
| I have try this plugin in something about 1.0 version before I buy. i can select the arrow in view port but when I save the file sence and reopen it again ,the rotate of individual strip turn back. So I believe I buy the lately version can fix it problem. But now I cannot select the arrow in this version , thx. |
| Hello, I'm still investigating if this issue is something specific to Mac, please be patient. Meanwhile, can you please reproduce this bug in a simple scene and share it here? Thank you. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| I just tried on Windows and on a Mac VM (El Capitan) with Maya 2017. It's working in both. On the Mac VM however I can only use the Legacy viewport, not the new Viewport 2.0. Can you tell us if it fails for you both in VP2.0 and Legacy viewport? Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev |
| I was able to reproduce the issue with VP 2.0 on the Mac, investigating the issue further. |
| My case is more unusual. When i use Open GL Legacy mode in Maya. Maya will get crash when I select the arrow in View port2.0. I cannot slecet the arrow in Legacy viewport. When I use OpenGL Core Profile mode. I cannot select the arrow in View port2.0. My mac cannot change to the Legacy viewport in OpenGL Core Profile mode. |
| hi any follow up, not yet fix the problem |
| Hello, Sorry for not updating you earlier. This bug has been fixed a few builds ago. Please download the latest build and give it a try. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| thx a lot, now i can turn rotate the Mesh Strips, However when i reopen the scene the mesh strips turn back to the orginal stage. I need to turn it back to the right postion every time i reopen the scene. |
| I just tried and it seems to be working fine here, the hair strips preserve the rotation after re-opening the scene. I tried saving in .mb and .ma, both works well. Can you try to reproduce this in a simple scene and share it here? I'm using Maya 2017.4 and Ornatrix 1.2.9.11889. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| I still cannot save the data of mesh strips orient. Now, I find another big problem, I use the strands groups function to divide the guide strand i have create. after i save the scene out and reopen it again, the strand group become nothing. it seem like my system cannot save my division data out. Thank you. |
| there is a scene i seperate 3 strand group and save out. I open it again and the group become nothing. thx |
| Hi Yu, Can you please try to reproduce this in a simple scene with a plane and share it here? Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| sure, i hope you can help me.thx
Attached Files: test.ma
(54042 bytes),
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| Yu, the strand groups seems to be there as you can see in the following image. About the problem with hair strips, we fixed a similar problem a few weeks ago, maybe the strand group issue you are experiencing was fixed too. Please try the latest stable release (1.3.2.12200). Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Actually, i have install the latest version. I will reinstall the maya and plugin tonight So, what can I do if the problem still there. Do u need me to take a video for u too prove the problem? Thx |
| I forgot to upload the image. This is your scene: 
Attached Files: Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| I just found the problem. The Strand Groups are still there, is just a display problem which prevents the strand color to be shown. As a work around while we fix this, you can turn OFF and ON "Show Color Guide" in the Guide Options section. Remember, the Strand Groups are there after reopening the scene even if all the guides have the same color. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| I find that mesh strips problem is solved. strand group problem is still in my systen. I don,t think it is only the display problem.it is because i have assign some effect node like frizzy to strand group1 Then I reopen the scene and I find that the frizzy node is still here but the effect is miss. Then I find that the strand I have assign in group1 is missed. I can provide a video expand for u if U want in the weekend. Thank you |
| Yes please. provide a video if you can. I think I understand the problem though. I'm attaching a scene with some strand groups, please try this scene and let me know if the strand groups are still there. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| NO, I cnnot see any stand group ;.; thx~ |
| Have you tried turning OFF and ON "Show Color Guides" like this? 
Also, please try selecting the strand groups manually using the Select Tool as I show here: 
Attached Files:  Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| https://youtu.be/2UEH7IhEx_8 there is my test video and the scene, thx |
| I see you are using MacOS. That's a good bit of information to know, I've been testing in Windows. I'll see if Serguei can help us test in Mac. Thanks for the video. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| i found the problem is solved after I updated the 2.0 beta.Thank you. I request your company can extand my license product upgrade period because I cannot use the key function of the plugin in past few months.thank you |
| Hi Yu, I created a ticket and this will be solved in Ox v1. We just started v2 beta but will not be released in a long time. Please let me know what are those key features you are having problems with in v1 and I'll make sure they are fixed. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Hi Yu, The problem with the strand groups has been fixed in the latest release of v1 (1.3.3.12895) please give it a try. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
