2.2.0.18547 hangs opening previously working files

 
 
 
Posted by:kosta
Data created:29 January 2019

Memory not moving, CPU core at 10%.  Saves and open newly created files just fine, but can't open a file saved in 2.2.8

deleting maya prefs fixed it, so maybe it's not you it's me.

Not just happening to me, another person in the studio couldn't open existing ornatrix files created in 2.2.8

Hello Kosta,

Is there anything printed in the script editor or Maya console?

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Unfortunately IT rolled back the version before i got to copy the log

Hello. I'm a TD working here. I have Ornatrix version 2.3.0 installed on my windows 10 machine. 

When opening the previously working version 2.2 file with version 2.3 Ornatrix crashes. This is the message in the maya output window

Ornatrix Error: Unhandled exception in worker thread
Stack trace:
ntdll.dll!RtlWalkFrameChain
ntdll.dll!KiUserExceptionDispatcher

 

Here is the maya crash log

Exception code: C0000005: ACCESS_VIOLATION - illegal read at address 0x00000000
Fault address: EE85FC57 in  Æ oÏ
09C8:40000000 Logical offset (see .map file for location)

Call stack:
(11) section:offset 0001:0000C856 Address: 0x633AD856 Frame: 0x1CEADF70
Module: C:\Windows\SYSTEM32\ntdll.dll (-exported-)
Location: RtlWalkFrameChain + 0x13F6 bytes
Source: (0)
(12) section:offset 0001:0009D70E Address: 0x6343E70E Frame: 0x1CEAE670
Module: C:\Windows\SYSTEM32\ntdll.dll (-exported-)
Location: KiUserExceptionDispatcher + 0x2E bytes
Source: (0)
(13) section:offset 0000:00000000 Address: 0xEE85FC57 Frame: 0x1CEAE678
Source: (0)
(14) section:offset 0000:00000000 Address: 0xF7F9E520 Frame: 0x1CEAE680
Source: (0)
(15) section:offset 0000:00000000 Address: 0xF7EA3040 Frame: 0x1CEAE688
Source: (0)
(16) section:offset 0000:00000000 Address: 0xEE8A0000 Frame: 0x1CEAE690
Source: (0)
End of stack

 

OrnatrixMaya.log

Log starts on 2019-02-13 10:59:18, Ornatrix 2.3.0.18712 Release built with Visual C++ 1916, Autodesk Maya 2018.5 win64, batch mode: no, loaded from: C:/Users//dev/Ornatrix-Maya-2-3-0/Ornatrix/2018
[Info ] [ 173] [main ] [ 1575152] initializePlugin : Ornatrix 2.3.0.18712 Release initialized
[Error ] [ 124877] [6568 ] [ 6961388] \Ephere\NativeTools\SystemToolsMsw.cpp(1081): error: Ephere::UnhandledExceptionFilter : Unhandled exception in worker thread

 

I've tried loading with my user prefs set to non thread DG rig evaluation but the same crash occurs either way.

Will you need a copy of this maya file to run through a debug version?

 

Thanks.

Hello,

Yes please, Would be very useful to have your scene for testing. Please send it to Jeordanis.f@Ephere.com.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)