Hi Paid for the upgrade, cant seem to get a valid license for maya 2020.2 (ie load the ornatrix.mll in the plugin manager, think Ive done it right in maya 2020.2 and in my ephere account, but keeps on failing to find license, single machine win 10. Worked fine with V2 // Error: Ornatrix: Authorization canceled //
// Error: file: C:/Program Files/Autodesk/Maya2020/scripts/others/pluginWin.mel line 317: No valid licenses to load the plugin (Ornatrix) // thanks Tony |
| .mod file is + MAYAVERSION:2020 Ornatrix 3.1.0.25501 C:\Program Files\Ephere\Ornatrix for Maya\
plug-ins: 2020
[r] scripts: scripts/Autoload
PATH +:= bin
PYTHONPATH +:= scripts/Python
MTOA_EXTENSIONS_PATH +:= 2020/extensions
ORNATRIX_ARNOLD_PROCEDURAL_PATH := 2020/procedurals/OrnatrixProcedural.dll
ORNATRIX_PRMAN_EXTENSIONS_PATH := 2020/PRMan
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| I have tried returning the license a number of times, then when I attempt to load the ornatrix plugin in mayas plugin manager, first it shows 1 unassigned license, I pick the assign license button, it goes through a validation process loading a license server zip in the little ornatrix window, a command window shows briefly, then sort of fails, ending up with a note that a license is already installed but it still wont load the plugin, execution fails??? Kind of completely sick of this. Ive also tried uninstalling and then reinstalling the software. :(
Attached Files: |
| Hello, I just released your license, try reinstalling Ornatrix, but this time make sure that your firewall or antivirus is not blocking the License server. Some licensing issues occur when the OS prevents our license server from connecting to the internet to perform the activation. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Hi Jeordanis thanks for reply. Still fails to authenticate the license. 1 Uninstall ornatrix (leaves Licence server and cofig files still in local app data) 2 check account - no license assigned 3 check windows firewall, ornatix license apps there seem to be 4, I enable inbound rules, they seem to have access to all ports but I dont know much about the firwall to be fair but I specifically enable port 39373. 4 Install ornatrix and restart computer. Temporarily disable eset NOd32 AV for 10 minutes. 5 try maya plugin again, shows 1 unassigned license, craps out when I try to assign license shows like above in the pic (license alreay assigned cant authenticate) try dowloading the license server seperately, seems to install OK I actually get a run time window with appropriate dialogue luke in the manual install docs. Enter. try maya plugin again, craps out again 6 I give up
Attached Files: |
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| Thank you for the log file. We will take a look into it and get back to you soon. Jeordanis Figuereo (Product Designer. EPHERE Inc.) |
| Thanks jeordanious i have a number of plugins, I try to steer clear off flake stuff, just need you to make it seamless appreciate your time tony |
| Hi Tony, Sorry for the inconvenience. Please try running https://ephere.com/docs/License_Server_Manager.html on the same computer, see what it shows you. Marsel Khadiyev (Software Developer, EPHERE Inc.) |
| Hi Marsel This is what I see
Attached Files: |
| Hi Tony, We had a licensing issue in build 3.1.0.25501 that we published as the first stable V3 build. Please download and install the current nightly build 3.1.0.25524 and give it a try. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev |
| Hi Ivan At the moment on my download page 3.1.0.25524 isnt available yet (latest nightly build is 3.1.0.25518) Guess I should wait a bit :) |
| No, actually you weren't quick enough :) We updated the stable build with the fixed one and removed the nightly. Please re-download the stable build and give that a try. Ivan Kolev (Software Developer, EPHERE Inc.) E-mail: ivan.kolev at ephere dot com Discord: ikolev |
| Well the new stable build licensing works now, I had a bit of trouble getting the autoload and loaded buttons to stick on between sessions, but after saving maya preferences and doing a windows restart seems to be working properly now with the ornatrix.mll loaded and autoloaded buttons staying checked between sessions. (Incidentally the vrayOxHairMaya.mll throws an error if you try loading that without VRay installed, also using the loadall load button does the same, but I would expect that. Fwiw dont really see the point of a loadall button at all) Did a quick test with RMan seems OK, cool! Thanks for getting the licensing on windows sorted, appreciate your time on a Sunday cheers Tony |
