Hello,

Sorry for the delay. Please send us your scene for testing and debugging and I will get back to you as soon as possible. You can send it to jeordanis. f (at) ephere .com. Simplify the scene as much as you can, include only what is needed to reproduce the issue. Include a link to this post in the email and the topic of the email should be the same as this post. Thanks. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)