Crash when opening maya2022 with ornatrix installed

 
 
 
Posted by:Yudai_Morita
Data created:3 May 2021

Hello

 

If I open maya2022 with ornatrix installed, it crashes for sure.

If I open maya2022 and then browse to it from the plugin manager, it will work, but not properly.

Is there a cause or a solution?

Hello,

Can you send us the crash log generated by Ornatrix and the one generated by Maya? If you are using Windows, you can find them in C:\Users\USERNAME\AppData\Local\Temp. The log generated by Ornatrix is called "<span>OrnatrixMaya.log". </span>

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Thanks for the reply, Figuereo.

Apparently, there was a problem when migrating from Maya2020 to Maya2022, when I copied the preferences.
Resetting the preferences solved the problem.

Thank you very much for your help.

Thank you for letting me know. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)