serious license problem!!!

 
 
 
Posted by:lucky_zwl
Data created:21 July 2016

i don't know what resaon in my coputer, the Ornatrix license usually have include the maya and 3dsmax.       i can't install it ,pls tell me how to solve my problem.  and i had tried to stop the manger ephere license server and reset all my licences ,it still didn't work,if you have solution pls email me jeanzwll@live.com


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Hello,

I am not sure if you received my email reply. Please use the steps here to install the license for Ornatrix Maya:

https://www.ephere.com/web/applications/ephere/docs/Installing_a_Floating_License_Server.html

You need to use the "Install License Server Only" link on the downloads page to add the Maya license:

https://www.ephere.com/plugins/autodesk/maya/ornatrix/downloads.html

Marsel Khadiyev (Software Developer, EPHERE Inc.)

hello

HEllo, i had followed your process install and uninstall the licences,and it can work for few days. but today,it suddently can't work now,and i try the process uninstall the license and reset the license it sitll can't work,the Ephere Product licensing always mention me thi computer has a previously assined license.but i had delete the manaer server license and reinstall again..


Attached Files:
Image 1

HEllo, i had followed your process install and uninstall the licences,and it can work for few days. but today,it suddently can't work now,and i try the process uninstall the license and reset the license it sitll can't work,the Ephere Product licensing always mention me thi computer has a previously assined license.but i had delete the manaer server license and reinstall again..

Strange. Did you change anything about the computer during this time?

If you press "Install License", what happens?

Marsel Khadiyev (Software Developer, EPHERE Inc.)

If i press the install licences, it still don't have any change. but i have fixed this problem,i try to change the host/ip dress ,,and click connect,and i can use this plug now/

Glad to hear you fixed it. Thank you for the update.

Marsel Khadiyev (Software Developer, EPHERE Inc.)