Plant hair guides tool not working

 
 
 
Posted by:Cloudroth
Data created:12 November 2017

Hi, I'm having trouble with the plant guides tool in Ornatrix for Maya 2018.  I'm currently using Ornatrix V1 and whenever I attempt to plant additional guides after selecting Edit Guides Shape > Edit Strand Mode > Plant Guide Tool, nothing happens after clicking on my mesh.  If I click again after this my current tool and selections are deselected.  I've tried planting guides on a completely new mesh as well as the model I was working on.  The tool was working a few days ago but I'm unsure what went wrong.  Am I doing something inccorect or does anyone know a fix for this? Thanks!

Hi,

What is the exact version and build of Ornatrix that you are using?

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hey Jeordanis,

I was using V1.3.3.12895 for Maya, I ended up reverting back to the previous version (V1.3.2.12200) and this seemed to fix the problem.  I'm not sure what the issue was but it looks like the Plant Guide Tool is working properly on this older version.

Thank you Ryan, I was able to reproduce this in 1.3.3.12895, we will look into this.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Hey,

Are you still having this problem? I was able to reproduce it but no one in the team seems to have this problem. Give it another try please.

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

I haven't encountered this issue on V1.3.3.12895, and I've kept using this version.  I haven't tested the newer version for this problem since the other day.  I tried uninstalling and reinstalling the version, among a few other things but the problem was persistent.  On V1.3.3.12895 however this issue doesn't exist for me.

Good to hear! Thanks for the follow up. 

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Just to clarify, you were only getting this problem in v1, right? v2 beta it's working fine for you?

Jeordanis Figuereo (Product Designer. EPHERE Inc.)

Yes, V2 beta was working properly.  I wasn't having any issues with V2, but switched to V1 in order to follow along with the video tutorials regarding game hair creation more closely.  The only version I was experiencing this issue with was V1.3.3.12895. Hopefully that helps, thanks!