Installation / License Issues

 
 
 
Posted by:nehumanuscrede
Data created:2 November 2018

Running Maya 2018.4 on a Windows 7 64-bit platform.

Purchased a license for Ornatrix for Maya and installed via the .msi installer.

Left the defaults in during the installation process. 

 

Started up Maya and went to the plug-in manager to load the plugin for the first time. 

Clicked on the Ornatrix.mll Loaded radio button and get the Licensing Window:

 

Next I click on the License this Computer button and it goes through the motions stating it's installing the license server, then I get this:

 

 

Click the Install License button and it just reloads the same Product Licensing window. 

Click to the connect to a licensing server button and it does the same thing. 

 

With no other options, I close the Product Licensing window and receive this error message:

 

 

I have released the license from here and repeated the process with the same results.

I have run Maya as an administrator and get the same results. 

Uninstalled, rebooted, reinstalled, same results. 

 

Bottom line:  Ornatrix installs, but refuses to license when I try to load the plugin. 

Verified the license server is running and listening:

 

 

 

Am I missing something here or ?

 

Please see my email reply

Marsel Khadiyev (Software Developer, EPHERE Inc.)

To solve this problem please uninstall Ox Maya, redownload the installer from the website, and then reinstall it again.

Marsel Khadiyev (Software Developer, EPHERE Inc.)