Installation Problems
If you run into problems during installation please help us diagnose and solve your problem by following these steps.- Go to the directory where the install MSI file is located
- Open Windows command prompt using Windows Key -> "cmd"
- Type
cd INSTALLER_DIRECTORY
to go to the directory of your installer - Use the following command to run the installer which generates a log file:
start msiexec /i InstallerFileName.msi /l*v Install.log
Change the "InstallerFileName" to the name of Ornatrix installer file - After installation a file "Install.log" will be generated
- Please send it to us for analysis
Missing Something? Let us know if this page needs more information about the topic.