Program crashes when trying to authorize 

 

Symptoms 

  • 3dsmax crashes during the license server dialog, when trying to edit any of Ornatrix modifiers.
  • License server service crashes when Ornatrix is trying to license itself
 

Cause 

The license server installed on the system is outdated and needs to be re-downloaded and re-installed

 

Solution 

  1. Run Windows Command Prompt (cmd) with Administrator privileges on the computer where "Ephere License Server" service is running
  2. Type sc delete "EphereLicenseServer" and press Enter
  3. Open Windows Services dialog and make sure that "Ephere License Server" service is no longer present
  4. Open 3dsmax and try to license Ornatrix again